Help & support

How can we help?

Get help with your devices, account, or billing.

Email support

support@commandplane.com

For billing and payment questions, include your organization name. Please don't send credit card details, passwords, or API tokens by email.

Help us find the issue

A few details with your message will help us get started:

  • Your organization name and the email you use to sign in.
  • The device name or ID, if your question is about a device.
  • What happened, when it happened, and any error message you saw.